Service Updates



UK Service Bulletin

International Service Bulletin

Adverse Weather Conditions in Argyll

Applies to customers using DPD Offshore.

As a result of heavy snowfall, disruption to deliveries and collections are anticipated in the Argyll area.

The following postcodes are impacted:
PA20 to PA80
FK17 to FK21
PH31 to PH50

Russia Customs Import Limit Change

Applies to customers using Air Express, Air Classic, DPD Direct and International Mail.

Further to Notice 1264, please be reminded since 1st January 2019, Russian Customs have decreased the import limit on B2C shipments.

The import limit currently stands as 500 EUR per calendar month per individual consignee (this was previously 1,000 EUR).

DPD Classic Network Update

Applies to customers using DPD Classic

France and Italy
Due to Eurotunnel and traffic delays en route, approximately 1,100 parcels to France (collected 17th January) and 2,200 parcels to Italy (collected 16th January) have not been unloaded and have missed onward connections to France, Italy and Switzerland.

Please expect a 24 hour delay to service.

French & Spanish Territories - Missing Invoices

Applies to customers using DPD Classic

Please note that all of the below territories cannot be serviced by DPD Classic.

French Territories (97000 - 98890 Zip Codes)
French Guiana, French Polynesia/Tahiti, Guadeloupe/St Barthelemy/ St Martin,Martinique, New Caledonia, Reunion Island.

Spanish Territories
Ceuta (51001 - 51080), Canary Islands (35000 - 38999), Melilla (52001- 52080).

Customers who wish to send to these destinations need to do so using the Air services only, ensuring they select the appropriate country code and not France (FR) or Spain(ES) as the destination country.

Please note a commercial invoice is mandatory for all.

Bahrain Value Added Tax Changes Update

Applies to customers using Air Express & Air Classic

Following on from International Notice 1273

Bahrain Customs have advised that effective immediately, Value Added Tax (VAT) of 5% will only be applicable on parcels with a value of over 300 BHD (approx ?625).

We have also been advised that the following process for the collection of any applicable VAT has been implemented.

Business to Business - the VAT amount will be collected from the receiver.
Business to Consumer - the VAT amount will be charged back to the shipper.

For B2C shipments, any applicable VAT charges will be invoiced by DPD to the shipper.

Any applicable duties will be collected in country from the receiver.

Service to South Korea suspended

Applies to customers using DPD Direct

Please note that the service to South Korea on DPD Direct only will be suspended.

The last collection for this date will be on Thursday 17 January 2019.

Any parcels shipped after this date will be returned back to the sender.

Alternative services are available on Air Express and Air Classic.

International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for July - September 2018. Please note that an asterix (*) denotes a regional Bank Holiday.

Please find in the PDFs below, a list of DPD Air Classic, Air Express, DPD Classic and DPD Direct destinations and their last shipping dates for Christmas and New Year's delivery 2018. Please note that an asterix (*) denotes a regional Bank Holiday.