Service Updates

 

 

UK Service Bulletin


International Service Bulletin

Delays to Orkney

Applies to customers who use DPD Offshore Two Day 

As a result of adverse weather conditions over the weekend and subsequent disruption to sailings to Orkney, approximately 180 parcels to postcodes KW15 to KW17 (collected 22nd March) will incur a 24 hour delay.

We will continue to monitor this situation and update as necessary.

DPD Classic Network Update

Applies to customers who use DPD Classic

Missed connections
Due to continued disruption at the Eurotunnel and further delays en route, approximately 1,850 parcels to Germany, 1,100 parcels to France, 800 parcels to Denmark and 550 parcels to Austria (all collected 21st March) have not been unloaded and have missed onward connections.

Please expect a 24 hour delay to France, Germany, Denmark, Austria, Sweden, Slovenia and Croatia.

Eurotunnel status
There are currently delays at the Eurotunnel due to high demand. We will continue to monitor this and will provide further updates as necessary.

DPD Classic Network Update

Applies to customers who use DPD Classic

Missed connections
Due to continued disruption at the Eurotunnel and further delays en route, approximately 1,100 parcels to France, 800 parcels to Austria, and 200 parcels to Germany (all collected 20th March) and 500 parcels to Portugal (collected 19th March) have not been unloaded and have missed onward connections.

Please expect a 24 hour delay to France, Germany, Austria, Portugal, Slovenia, Croatia.

Network update
There are reports of roadblocks in the UK network due to the potential delay in Brexit. This, combined with ongoing delays today at the Eurotunnel, may impact today's linehaul.

Contingency plans are in place to reduce impact. We will continue to monitor this and will provide further updates as necessary.

Delays to Northern Ireland

Applies to customers who use DPD Offshore Next Day

Due to a technical issue with the aircraft and a subsequent flight delay, approximately 2,200 parcels on the Northern Ireland Next Day service will incur a 24 hour delay.

Every effort will be made to achieve as many deliveries as possible on Saturday 23rd March.

DPD Classic Network Update

Applies to customers who use DPD Classic

Missed connections
Due to continued disruption at the Eurotunnel and further delays en route, approximately 2,500 parcels to Germany and 2,000 parcels to France (all collected on 19th March) have not been unloaded and have missed onward connections.

Please expect a 24 hour delay to France, Germany and Sweden.

Eurotunnel status
There are currently protests at the Eurotunnel which may impact today's linehaul. Contingency plans are in place to reduce impact. We will continue to monitor this and will provide further updates as necessary.

Delays to the Channel Islands

Applies to customers who use DPD Offshore Next Day

Channel Islands - Next Day

Due to thick fog and subsequent aircraft delays, some parcels to Jersey and some parcels to Guernsey (both collected 19th March) may incur a 24 hour delay.

We will continue to monitor the situation and will provide updates on any further delays.

Saudi Arabia - Customs Processing Delays

Applies to customers who use Air Express, Air Classic, DPD Direct and International Mail

Please be aware that the local customs in Saudi Arabia are currently experiencing up to 48 hours increased processing times, resulting in final clearance and delivery delays.

We are continuing to monitor the situation and will update as soon as we have further information.

DPD Classic Network Update

Applies to customers who use DPD Classic

Missed Connections
Due to Eurotunnel delays last week, approximately 1,100 parcels to Netherlands, 1,100 parcels to Belgium, 990 parcels to France and 550 parcels to Germany (all collected 15th March) have not been unloaded and missed onwards connections.

Please expect a 24 hour delay to the following destinations: Netherlands, Germany, France, Belgium, Luxembourg, Czech Republic, Poland, Bulgaria, Romania, Greece, Hungary, Finland, Sweden, Estonia, Latvia, Lithuania, Iceland and Norway.

Eurotunnel Status
We continue to experience inbound Eurotunnel delays. We will continue to monitor this and will provide updates as necessary.

International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for July - September 2018. Please note that an asterix (*) denotes a regional Bank Holiday.